Features built for cleaning operations

Everything you need – from central planning to mobile execution. Deliver consistent service without extra admin.

Planning & Scheduling

Job and shift scheduling

Smarter job and shift scheduling

Plan your teams efficiently — whether for recurring routes or one-off jobs. The system assigns shifts by site, role, or team, and reassigns tasks in seconds when changes come up. No spreadsheets, no last-minute chaos.

Special services

Seasonal and special services

Plan deep cleans, seasonal work, post-event cleanups, or outdoor tasks like landscaping, just like any other job. The system automatically checks that required supplies and equipment are available before scheduling — so nothing gets missed.

Availability tracking

Team availability & absence tracking

Handle sick calls and vacations fast. Reassign tasks in seconds with built-in staff availability and instant alerts for no-shows or delays. Keep shifts covered without manual reshuffling across sites and teams.

Real-time updates

Mobile access & real-time updates

Schedules sync instantly to each cleaner’s mobile app. Everyone’s always up to date — no calls, no confusion. That means route changes, added tasks, and time updates reach the right person straight away, so teams do not miss jobs or show up with outdated information.

Operations & accountability

Cleaner tracking

Live cleaner tracking

See who’s on-site, when they arrived, and what they’re working on — in real time. Stay ahead of missed shifts and site gaps. Spot delays early and keep coverage under control across every location, shift, and team before they affect service delivery.

Check-ins

GPS-verified check-ins

Cleaners log in with a time stamp and GPS location — giving you accurate, verifiable records of who was on-site and when. No more guesswork or manual time tracking. It also gives clients and managers a clearer record when service attendance needs to be confirmed.

Task checklists

Task checklists & quality control

Avoid customer complaints with standardized mobile checklists and real-time inspections. Cleaners log tasks, photos, and notes directly in the app. Failed checks trigger rework tasks automatically — so nothing gets missed.

In-app messaging

In-app messaging

Communicate with teams in the mobile app, tied to sites or tasks. Resolve issues fast without missed calls or messages lost across different apps, and keep job-related updates in the same place as the work, so nothing gets lost between the office and the field.

Customer experience & compliance

Proof of service

Auto-generate cleaning reports with time logs, task details, checklists, and photos — automatically sent to clients via email, portal, or notification. Keep them informed, without extra admin. Give clients clear proof of completed work and reduce back-and-forth when questions come up.

Customer portal

Let clients book or reschedule cleanings and track job status — including arrival, progress, and completion all in one place. Branded with your company’s look and feel. It gives clients more visibility without adding more calls and emails to your team.

After-hours calls

After-hours call handling

Handle incoming calls, schedule appointments, and route night-time issues automatically with voice AI agents. Keep customer requests moving outside office hours, without leaving urgent issues waiting until the next day.

Logging

Contract & compliance logging

Track every job, shift, and inspection — tied to site-specific contract rules. Automatically link cleaning activity to contract terms, service frequencies, and compliance needs, so records stay clear and audits are easier to manage.

Smart oversight and alerts

Complaint handling

Automated complaint handling

Automate complaint resolution, re-clean visits, or escalation steps with no-code workflows. Trigger alerts to the right teams so nothing slips through the cracks. Keep complaint follow-up consistent across sites and make sure issues are tracked through to resolution.

Live dashboards

Live dashboards & issue tracking

Supervisors get a real-time view of team performance, site check-ins, inspections, and open complaints — all in one place. Track progress and resolve issues faster with automatic updates and escalation workflows. Connects with your existing tools.

Integrations

Seamless integrations

Connect easily with your payroll, inventory, CRM, or ERP tools. No platform restrictions, no double entry. Keep cleaner hours, site details, and job information in sync so your team spends less time on admin and more time keeping work on track.

Built to scale with your operation

Whether you’re managing 5 sites or 500, Cimplio grows with you. Standardize your operations, increase service consistency, and automate the manual work that’s holding you back.

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